SHIPPING AND RETURNS

At Avelina&co, we want to ensure that you are completely satisfied with your purchase. Please take a moment to review our shipping and refund policy below.

Exchanges

We understand that sometimes a product may not meet your expectations. While we do not offer refunds, we are happy to exchange your item for one of equal value within 15 days of your purchase. To be eligible for an exchange, the item must be unworn and in its original packaging.

Incorrect Address

Please double-check the shipping address you provide during checkout. We cannot be held responsible for any delays or lost packages due to an incorrect address. 

Shipping Costs

If you wish to exchange an item, please note that the shipping costs for returning the item to us will be at the buyer's expense. We recommend using a trackable shipping service to ensure that the item reaches us safely.

Contact Us

If you have any questions or concerns regarding our shipping and refund policy, please feel free to reach out to us at avelinaandco@gmail.com. We are here to assist you and provide any necessary support.

Order Shipment

Once your order has been shipped, it is no longer our responsibility. We recommend keeping track of your shipment using the provided tracking number to ensure a smooth delivery process.

Thank you for choosing Avelina&co. We appreciate your understanding and cooperation with our shipping and refund policy. If you have any further inquiries, please do not hesitate to contact us.